Final Report Responding Early, Responding Well: Access to Justice through the Early Resolution Services Sector February 12, 2013;.

This report begins by establishing a vision of access to justice that focuses first and foremost on the needs and concerns of individuals. It is one that looks at legal problems from the point of view of the people experiencing them. The sector of the justice system best able to respond effectively and with minimal delay to the largest volume of legal problems of citizens‟ everyday life is what the working group calls the Early Resolution Services Sector (ERSS). This sector is defined in greater detail in the report, but loosely refers to the “front end” of the justice system which precedes – and often obviates the need for – formal representation in the court system.