The public court process is of vital importance to Canada. It plays a central role in how citizens govern themselves and regulate their rights and relationships in modern democracies. For the system to be effective, it must operate in a way that is just, efficient and proportionate to the needs and resources of the citizens it is designed to serve. Further, the system must be accessible. According to the Chief Justice of Canada:

"The most advanced justice system in the world is a failure if it does not provide justice to the people it is meant to serve. Access to justice is therefore critical"