by John-Paul Boyd


Information about the law and dispute resolution processes has been identified as a key barrier to justice in most of the major reports, although in two contradictory senses: a lack of information and a confusing surplus of information. The report of the the Family Justice Working Group (PDF) to the Action Committee on Access to Justice in Civil and Family Matters phrased the problem nicely:

There is a broad consensus in the literature that early information is enormously helpful to separating families, especially — but not only — where spouses are unrepresented. …