The Connecticut Judicial Branch is committed to providing parties who come to court for family matters with the most expeditious, cost-effective way of resolving their cases. As such, the Judicial Branch has invested in various ways to manage these cases to achieve the best outcomes. Moreover, while it is important to note that every case is unique, an explanation of certain general areas will help highlight where improvements have occurred.
By way of background, the Judicial Branch in 2014 commissioned The Center for Research and Public Policy to conduct a telephone survey among individuals involved with the Connecticut court system for divorce, legal separation, child visitation and/or child custody cases. The center completed 1,000 surveys between December 10, 2014 and January 7, 2015, and the feedback provided a wealth of information. Included among the highlights was a 64.55% average overall positive rating on six different characteristics, with the highest positive ratings recorded for the court facilities (71.9%) and on being consistent (67.9%). The lowest positive ratings were recorded for the length of process (60.2%) and the
time spent in court on a given day (56.8%). It is worth noting that 73.6% of all respondents reported that they were very or somewhat satisfied with the overall court experience.
Though not the only factor, the survey has played a significant role in identifying areas where the Branch should continue its ongoing efforts to improve the family court system. Those areas are: reducing costs to parties; reducing conflict; reducing delays and the time it takes to resolve a case; enhancing consistency and efficiency; enhancing accountability- and enhancing the parties’ understanding of the process.
The Judicial ranch recognizes that there never will be a “final” result – instead its efforts to improve the family court
system must be ongoing, tangible and measurable. The Branch, however, is pleased to report that it has made significant improvements in all six areas, and the results are included in this report, along with highlights of the survey and other supporting information.